At Prime Innovation, we are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with us.
1. Who We Are
Prime Innovation is a New Zealand-based consultancy providing services in innovation strategy, intellectual property, and commercialisation.
If you have any questions about this policy, contact us at: tim@primeinnovation.nz
2. What Information We Collect
We collect personal information that you provide voluntarily, including when you:
Contact us via our website forms
Attend an event or download a resource
Communicate with us via email
This information may include:
Name
Email address
Job title
Any additional information you choose to provide
We may also collect limited usage data via analytics tools (e.g. Google Analytics) including:
Browser type
Device
Pages visited
Time spent on site
3. How We Use Your Information
We use the information we collect to:
Respond to your enquiries or service requests
Improve our website and services
Monitor site performance and usage trends
We will never sell your data to third parties.
4. How We Store and Protect Your Data
Your information is stored securely using third-party services (e.g. secure email and cloud-based systems). We take reasonable steps to protect your data from loss, misuse, or unauthorised access.
If we no longer need your data, we will securely delete or anonymise it.
5. Sharing of Information
We may share your data with trusted service providers (e.g. email marketing platforms, analytics tools) who help us operate our website or deliver services. These providers are contractually obligated to keep your data secure and confidential.
6. Your Rights
You have the right to:
Access the personal information we hold about you
Request corrections or updates
Withdraw consent for marketing communications
Request deletion of your data (subject to legal exceptions)
To make a request, email us at tim@primeinnovation.nz.
7. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices and recommend reviewing their policies separately.
8. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website.
